For businesses ranging from 2 PCs to multi-site offices, QuickaNet support solutions are designed to meet your needs. If you need fast access to expert technical support, but cannot justify a dedicated full-time employee to support your IT, our solutions are designed for you. Based on the number of machines in your network we offer a range of support solutions to match your business needs.

Acting as your virtual IT department we supply IT support services and advice. Our helpdesk is manned during business hours and are there to answer any IT related question you may have. We also have a dedicated online help desk system that enables you to log calls 24/7.

Our online and telephone support package is ideal for businesses that need a fast response to their IT computer networking issues. With our online helpdesk always available for you we can then start working on any problems using the latest software technologies and securely connect to your business to diagnose and resolve any problems you may have.

Our onsite support package includes our remote support package, and also includes onsite support for any incidents that cannot be resolved remotely.

Our support service is designed for those businesses that need a complete support and backup solution all in one place. It includes the following:

• Online Backup
• Fixed price monthly contract
• Pay as you use contract (FlexSupport)
• Telephone & remote support

As part of our initial visit we will complete a network audit to highlight any existing problems and to detail your network and allow us to manage it successfully. You will receive a port audit report detailing any recommendations we can see for your IT infrastructure.

All of our customer networks are monitored 24 hours a day to pre-empt any problems that may occur. We provide a professional and personal service, allowing you to run your business safe in the knowledge that your systems are in good hands!